Ultimate Comfort


Our Mission: Comfortable Homes & Happier Customers

When we started Ultimate Comfort, we knew we wanted to create a company that provided the quality products and solutions needed to make our customer’s lives more comfortable. We also wanted to create a company with exceptional customer service—one that reflected our values of treating people fairly and honestly, and our belief that success comes from helping people solve problems and find solutions.

Above all, we imagined a company that listened to our customers and made the best possible recommendations for meeting your needs. A company that ensured your comfort from our very first meeting to your final “ah…” when you experience the warmth of your new heater on a January night, cool air from your AC in August, or when you relax in a warm bath.

For us, the relationships we build with customers are as important to us as the solutions we provide. We look forward to meeting you and finding out how we can help you live and work more comfortably

Ralph Shafer, Teresa Shafer, and Kevin Sims

Fully Licensed in Oregon & Washington
CCB # 194625; Metro License # 10755 – WA-ULTIMC*874B3


Meet the Ultimate Comfort Leadership Team

With over 100+ years of combined experience, our friendly, knowledgeable team is here to help—with a passion for quality work and exceptional customer service, and the expertise needed to get the job done.


Ralph Shafer


Ralph started in the heating and cooling business (HVAC) way back in 1997. Ever since, he’s loved making sure his customers are happy. He gives them the best possible service.

Family is super important to him too. He’s been married to his wife Teresa since 1981, and she’s always been his biggest supporter. In 2011, they decided to open their own company, Ultimate Comfort. Ralph’s passion for making customers happy is still the main reason they strive to be the best.

When he’s not working hard, Ralph loves spending quality time with his family, especially his daughter and  grandson! They go on camping and boating adventures together.

As partners in Ultimate Comfort, Ralph and Teresa, both want it to be a great place to work for their employees. They believe in creating a comfortable and positive work environment, like a big family. This way, their team feels empowered to continue giving that amazing customer service everyone loves.  

Teresa Shafer

Owner/Chief Financial Officer 

Teresa Shafer, married to Ralph Shafer joined the Ultimate Comfort Team at start of the business in 2011. Teresa shares her 38 years of banking and customer experience with the Ultimate Team. Teresa offers a passion for customers and teamwork; and values a job well done. In Teresa’s free time, she enjoys travelling, camping, and experiencing new adventures with their daughter, grandson, and Ralph.   

Ralph Shafer



Kevin Sims

General Manager


Teresa Shafer

Chief Financial Officer


Offering a Full Range of Residential and Commercial Solutions

We provide a complete selection of HVAC, Indoor Air Quality, Water Heating, and other products to meet our customers’ needs.


Doing The Right Thing

Whether it’s the great service we provide, the honest recommendations we give, or our quality guarantee, we believe in doing right by our customers and going the extra mile to ensure the job is done right.

Empowering Customers

We want to help you make the absolute best decisions for your home and budget. We promise to provide you with honest recommendations, fair pricing, and the support you need to choose the best solution for your needs.

Protecting our environment

As a partner of Energy Trust of Oregon, we carry an extensive line of energy efficient heating and cooling products that can reduce your carbon footprint and we’re committed to helping you find the best options for your home and budget.

Ensuring Comfort

At Ultimate Comfort, we take comfort to mean so much more than being warm on a winter evening or cool on a hot summer day. It means the peace of mind that comes from knowing that you made the right choice.

Interested In Learning More?

Get in touch with us today to learn about all the services we can provide for you!


Interested In Working With Ultimate Comfort?

We’re always looking for qualified technicians to join our team. Please see our Careers tab. 

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Fully Licensed in Oregon & Washington

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